My name is ----------- -----------, and I am 20 years old. My first job was with ResultsCX Company in the Philippines, where I worked as a sales representative for one year. In this role, I managed inbound and outbound calls to assist customers with account and technical-related concerns. I was part of the SiriusXM Tier 1 department, providing last-resort resolutions to retain customers. I also handled billing inquiries, payment method changes, and other account-related issues.
I am dependable, a fast learner, resourceful, and capable of working with minimal supervision. I approach my work with integrity and am a self-driven individual. I believe I am an ideal fit for the role of a customer service representative, as I possess the essential skills and qualities required for this job.
SPECIFIC EXPERTISE
• Customer Service
• Sales
CRM/Project management tools I have experience with
• Genesys Cloud
• Google apps
• Microsoft office
