General Virtual Assistant/ Social Media Manager

Are you a business owner who has wanted to take something
off your plate?

If so, your search is over! I'll help you with that, so you won't have to lift
a finger and can focus on growing your business.
By teaming up with me, you secure the services of the social
media manager and general virtual assistant that small business owners are
currently seeking—someone who is highly efficient, effective, and dependable.
I have been a customer support specialist for one of the
largest social media platforms in the world, Meta (Facebook and Instagram), for
three years. I am a subject matter expert and became a supervisor after a year.
Because of these, I was able to instill and maintain a high standard of
service, which helped me identify my own needs for improvement. I am very passionate about this, offering a unique combination of
extensive skills and experience in project management, executive administration,
and first-class assistance.


AS AN APPOINTMENT SETTER/ COLD CALLER / LEAD GENERATION:
- Taking inbound and outbound calls from possible leads.
- Schedule consultations between the prospective client and a Sales
Representative.
- Make outbound calls to potential clients interested in Health Insurance like Medicare, Medic aid, and Medical.
- Familiarizing with essential details of our products and services the company offers.
- Research potential clients and generate leads.
- Qualify prospects based on their needs.
- Maintain accurate records of all communications with potential clients.

WHAT CAN I DO AS A SOCIAL MEDIA MANAGER/ FOR DIGITAL MARKETING (META AND GOOGLE):
- Knowledgeable in Google Ads (Optimizing, Creating Google Ads and more)
- Managing your personal account, page, and groups on the platform
- Knowledgeable in using Facebook and Instagram
- Increase reach and engagement on social media platforms
- Tailor a social media strategy that converts leads into followers into
advocates.
- Planning and scheduling contents that attract the target audience's retention
- Graphic design
- Make your brand stand out, be present, and be relevant


AS AN ADMINISTRATIVE/EXECUTIVE ASSISTANT/CUSTOMER SUPPORT SPECIALIST:
- From managing emails to keeping your calendar in check
- Organizing personal or business-related travel plans or event planning
- From handling email correspondence to inputting and organizing data
- Maintaining databases and ensuring information is accurate and up-to-date
- Conducting market research and gathering information on various topics to
support decision-making
- Handling sensitive information and maintaining discretion
- Managing priorities and ensuring tasks align with organizational goals
- Customer Service Support ( Phone, Email, and Live Chat)


MY KEY SKILLS ARE:

APPOINTMENT SETTER/ COLD CALLER / LEAD GENERATION
- Schedule appointments
- Outbound and Inbound Call
- Sales Management
- Qualify possible leads
- Generate income and closed the deals

SOCIAL MEDIA MANAGEMENT
- Meta Business Suite
- Facebook Ads
- Social Media Engagement
- Managing Personal Account, Page and Groups
- Advanced knowledge in META specifically with Facebook and Instagram
- Boosting Post
- Planning and scheduling contents
- Content creation and writing
- Graphic designing (Canva)
- Basic video editing (CapCut, Canva)
- Technical Support on Facebook and Instagram

ADMIN|EXECUTIVE ASSISTANT
- Excellent Customer Support
- Email management
- Calendar management
- File management
- Travel planning
- Event planning
- Data entry
- Market research
- Web research
- Project management

TELECOMMUNICATION SPECIALIST
- Customer Support Specialist for US Telco (T-Mobile)
- Financial Support Specialist that handles payment and payment arrangement
-Sales Specialist
-Technical Support Specialist

SYSTEM TOOLS FAMILIARITY AND USED
- Google Workspace (Sheets, Docs, Drive, Gmail, Meet, Forms)
- Microsoft apps (Word, Excel, PowerPoint, Outlook, Teams)
- Meta Business Suite, Meta Account Center
- Salesforce, Slack, Canva, Capcut, CRM,
Convoso

As stated in the summary of my skills, I am pretty flexible
with the tasks that I will be designated to do. You can depend on me; I will
never abandon a task, and you won't have a hard time contacting me. You'll find
that this is why I am efficient; I'll always be there at your back and on call.
In any case, you would require me to learn a specific
program for this job, and I am confident that you wouldn't spend a long time
training me. In fact, I might as well learn it myself, like most programs that
I know now. I can assure you that I can easily adapt to any sort of training or
program that the job requires me to. I'm a person who requires minimum
supervision once I've learned the ropes.

Together, we'll craft a tailored social media strategy that aligns with your
brand's vision and values, attracting your ideal clients and fostering growth.

Tell me your requirements, and let's make it happen!