Customer Support Specialist with over 15 years of experience in delivering exceptional service. Proficient in verbal and written English communication, with a strong background in Accounts Receivable and Billing. Skilled in resolving billing and coding issues, generating bills and insurance claims, and working within defined processes and procedures. Capable of working independently and handling escalations. Flexible with shift schedules, including GMT to PST coverage. Dedicated to providing reliable and consistent support to meet deadlines and service level agreements.
