Hi! I'm KC, a Digital Operations and Strategic Support Virtual Assistant with over 9 years of experience helping businesses improve operations, automate workflows, and make better decisions using data.
I specialize in turning manual, repetitive processes into efficient systems.
In my current role supporting an Australian electrical contracting business, I manage supplier reconciliations, invoice processing, reporting, process documentation, and system improvements across Simpro, Xero, EzzyBills, SharePoint, Excel, and Power Apps.
Previously, I worked as a Senior Data Analyst where I built Power BI dashboards, analyzed customer experience metrics, identified operational trends, and presented actionable insights to stakeholders.
Here's what I can help with:
✔ Operations Support
✔ Excel Automation
✔ Power BI Dashboards
✔ Process Documentation (SOPs)
✔ Workflow Improvement
✔ Data Analysis
✔ KPI Reporting
✔ Power Apps
✔ Power Automate
✔ SharePoint
✔ Supplier Reconciliation
✔ Invoice Processing
✔ Xero Administration
✔ Simpro Administration
I enjoy solving operational problems, improving business processes, and creating systems that save businesses time.
If you're looking for someone who can think beyond administrative tasks and genuinely improve how your business operates, I'd love to help.
