I am a reliable and detail-oriented Virtual Assistant with over 5 years of remote work experience supporting businesses in the United States and Canada. My background includes Airbnb property management, customer support, operations, team leadership, executive assistance, social media management, and inside sales.
For nearly two years, I managed the daily operations of 20+ short-term rental properties across Savannah, Philadelphia, Bradenton, Miami, Largo, Fort Lauderdale, and Hollywood. I handled guest communication, reservations, check-ins and check-outs, maintenance coordination, property turnovers, vendor management, and daily operations while ensuring an exceptional guest experience.
I am proficient with Guesty, Airbnb, ClickUp, Notion, PriceLabs, Beyond Pricing, Ring, Minut, TaskRabbit, Google Workspace, Microsoft Office, Zendesk, Slack, Canva, Adobe Premiere Pro, Adobe Photoshop, and many other productivity tools. I'm a fast learner who quickly adapts to new software and workflows.
Before working in property management, I served as a Customer Service Team Leader, where I monitored operations, handled escalations, and maintained high customer satisfaction. I also managed content for a YouTube channel with over 3.6 million subscribers and a TikTok account with over 1.5 million followers, giving me experience in content management, video editing, and social media.
I'm looking for a long-term opportunity where I can become a valuable member of your team and help your business grow!