Results-driven Claims Specialist with over four years of experience managing end-to-end property and mitigation claims, specializing in roofing insurance claims. Proven expertise in damage assessment, estimate preparation, supplement processing, and reviewing Roofr and EagleView reports to ensure accurate and timely claim resolutions.
Highly proficient in Xactimate, Guidewire, JobNimbus, Monday CRM, CompanyCam, Zendesk, and Dialpad, leveraging these platforms to streamline claim workflows, maintain accurate documentation, and deliver exceptional customer support. Adept at collaborating with adjusters, contractors, and restoration teams while managing high-volume claim pipelines with precision and efficiency.
Recognized for strong analytical skills, attention to detail, and the ability to thrive in fast-paced environments. Committed to delivering outstanding customer experiences, driving operational excellence, and ensuring every claim progresses smoothly from initial inspection through final settlement.
