I have been in the technical support/customer service industry for more than a decade - 7 years as a support representative and 4 years as a team leader manager.
As a representative, I have honed my technical and customer service skills through years of experience by dealing with complex concerns in a professional and efficient manner.
As a team leader, I have developed the ability to inspire and motivate tea-----------mbers towards professional and personal goal. Develop interpersonal skills and manage relationships navigating complexities and challenges.
To handle stress effectively and adapt to change on work dynamic.
