Guest Support Specialist | Guest Experience, Airbnb/VRBO/Booking | 3+ Years at Vacasa

Guest Support Specialist | Airbnb, VRBO & -----------

3+ years of experience helping vacation rental hosts deliver exceptional guest experiences.

Platforms:
* Airbnb
* VRBO
* Vacasa
* -----------

What you can expect when working with me:

* Fast and professional guest communication
* Prompt handling of inquiries and concerns
* Effective issue resolution and escalation management
* Coordination with cleaning and maintenance teams
* Reliable support for reservations, check-ins, and check-outs
* A guest-focused approach that helps maintain positive reviews

Core Skills:

* Guest Communication & Support
* Reservation Management
* Issue Resolution
* Escalation Handling
* Cleaning & Maintenance Coordination
* Property Operations Support

Tools:

* Airbnb
* VRBO
* -----------
* Google Workspace
* Familiar with Guesty, Hostaway, and Breezeway

I take pride in providing responsive, professional support that helps guests feel valued and properties run efficiently.