My name is Mitzi Centenne Elorio, based in Bacolod City. I hold a Bachelor of Arts degree major in English and bring over three years of experience as a Customer Service Representative in the BPO industry. Throughout my career, I have worked with various companies in the city, handling both inbound and outbound calls, as well as managing chat and email inquiries. I also served as a Review Analyst for one year, further strengthening my attention to detail and analytical skills.
I am highly organized and results-oriented, with strong multitasking abilities and the capacity to work efficiently with minimal supervision. As a fast learner, I adapt quickly to new environments and challenges. Beyond customer service, I have a genuine passion for writing and content creation. I enjoy producing engaging posts and short video content that capture audience interest, reflecting my creativity and resourcefulness.
