Handling complex cases and making new contracts for US Benefits clients in order to meet their specific requests using database, and softwares such as SAP, Salesforce, Wellpoint Database, JIRA software, Oracle, MS Office. Also, a solo entrepreneur that manages stocks and inventory, developing marketing strategies, meeting with product suppliers, reviewing sales and finances, and everything a business needs.
- Collect all the data and documents about business needs and analyzing them to perform the specific request.
- Solving scanned discrepancies between the documents and the database.
- Ensuring all the benefits of the client is aligned with the US mandates including the annual benefit change.
- Handling client’s inquiry about the off-cycle and renewal process.
- Building standard benefit plans with the appropriate plan provisions.
- Coding all the process data into different software and database.
- Prepares marketing and renewal workbook.
- Assigned to be an Internal Quality Auditor at the same time to ensure the quality of my colleague’s work for 2 years now.
- Making sure UM, ABA App Tool and other tools, matched- Organizing a cleanup to all documents needed for automation.
- Currently training and helping for automation wherein we are currently starting to automate all our processes.
Verified
