Hi! I’m Zakhia, a reliable and detail-oriented Virtual Assistant with hands-on experience in customer service, data processing, cold calling, and e-commerce support. I’ve worked with different clients remotely, handling tasks such as Shopify order tracking, product support, data tagging, and lead qualification. I’m very comfortable communicating with clients through chat, email, and calls, and I always make sure to provide clear, professional, and friendly support.
I also have experience in social media assistance and content creation, where I help create simple but engaging visuals using Canva and basic editing using Adobe Photoshop. I can assist with post scheduling, content organization, and keeping social media pages active and consistent.
In addition, I have training and hands-on experience using QuickBooks for basic bookkeeping tasks such as tracking expenses, organizing financial data, and supporting business operations. I’m also continuously learning and improving my skills in Social Media Management (SMM) to better support businesses in growing their online presence.
I’m highly organized, tech-savvy, and comfortable using tools like Shopify, Google Workspace, Slack, Trello, and CRM systems. I can easily follow SOPs, manage multiple tasks, and work independently in a fast-paced remote environment.
I’m looking for a long-term opportunity where I can contribute, grow, and be a valuable part of your team.