-Results-driven Logistics Broker and Dispatcher with strong expertise in coordinating freight movement, negotiating rates, and ensuring timely deliveries. Skilled in managing carrier relationships, tracking shipments, and optimizing routes to maximize efficiency and reduce costs. Adept at using load boards, transportation management systems (TMS), and communication tools to streamline operations.
Proven ability to handle high-volume shipments, resolve delivery issues quickly, and maintain excellent customer service. Strong negotiation and problem-solving skills with a focus on meeting deadlines and exceeding client expectations. Experienced in working with owner-operators, freight brokers, and shippers across various industries.
Committed to maintaining compliance with transportation regulations while ensuring smooth and reliable logistics operations.
-experienced in managing sales accounts, including upselling, cross selling, and maintaining client
relationships to maximize profitability.
-Proficient in identifying customer needs, pitching products/services, and closing sales to drive revenue growth.
-Skilled in providing exceptional customer support, resolving queries, and ensuring customer satisfaction to foster long-term relationships.
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