I'm -----------
I am dedicated to deliver excellent Virtual Assistance Service with efficiency and enthusiasm. I am a Virtual Assistant for more than 4years and throughout the years of being a Virtual Assistant, I make sure that I deliver dedication, productivity, cooperation, passion, and accountability as a General Virtual Assistant.
List of my Employment History:
1. Chat Support at Magicjack: My first job was a tech chat support agent for almost 1 year at Magicjack. What we do is we provide Customer Support for Billing concern, General Inquiries and troubleshooting through chat.
2. Customer Service Representative for ----------- : I provide customer support via phone calls for 1800flowers for 2 months. I provide assistance for general inquiries, placing order, billing inquiries and tracking order shipments. I only had 2 months contract with them for Christmas ramp.
3. Virtual Assistant for a Data-retrieval Company: I worked as a virtual data retriever for 1 year. We conduct retrieval of medical records with authorizations for various insurance companies within US by contacting medical facilities by phone.
4. Customer Service Representative and E-mail support for ----------- . I worked for the apparel online company ----------- as a customer service representative for 1 year via inbound call, email and chat support for 3 months. I provide assistance for general inquiries, placing order, billing inquiries, verifying and processing refunds, tracking shipments to Fed-ex and Purolator and cancelation of VIP membership.
5. i have do work translator
English to Bahasa Indonesia
and create a E-book
and i finish my contract almost 3 months
6. General Virtual Assistant Online: I've been a virtual assistant online from 2013 up to the present date.Within my 3 year’s experience of being a virtual assistant my specializations are the following:
Social Media Management
- Facebook
- Twitter
- Pinterest
- Instagram
- Gramblr
- Hootsuite
- Hashtagify
- Linkedin
Web Research
Lastpass
Dropbox
Google Drive
InfusionsoftEmail Marketing (Mailchimp , Aweber,)
RegenerationEmail hunter
Charlie app
Findthatlead
Project Management tools:
-Basecamp
-Teamwork
-Trello
SEO (Search Engine Optimization)
Off page SEO
Search Engine Marketing
**Amazon/Ebay Product Listing / Sourcing
**Basic skills in Video Editing and Photoshop editing
**Data Entry/ Spreadsheet or Microsoft Excel
**Customer Support/Service through chat/e-mail/and phone (could be outbound or inbound)
--My average typing speed is 55-60 WPM (Words per minute)
My strong computer skills, experience as a General Virtual Assistant, experience on customer support, social media management skill and project management tools are some of the things that make me an asset in your company. I believe that my skills and potentials would best match your job requirements. I would welcome the opportunity to discuss my suitability for my position and comply with your requirements. I can be contacted anytime.
You can contact me through my email, skype or just leave me a message here on the website:
