I am a graduate of Doctor of Medicine from Central Philippine University, with extensive experience in clinical and community-based clerkship and internship. My rotations have covered key departments including Surgery (General and Neurosurgery), Pediatrics, Obstetrics and Gynecology, Internal Medicine, Family and Community Medicine, Anesthesiology, Psychiatry, Orthopedics, and Radiology.
Professional Experience:
Clinical Clerkship and Internship:
-Completed rotations in multiple departments, fulfilling all department-specific requirements, assignments, and responsibilities.
-Obtained comprehensive medical histories and conducted initial physical examinations of patients.
-Documented all findings and provisional diagnoses in patient records.
-Studied primary investigations and treatment plans, followed up on the implementation of treatments, and documented any complications and discharge plans.
-Participated in clinical rounds, scientific activities, and outpatient clinic check-ups, prescribing medications under the supervision of senior doctors.
Customer Service Representative at Voiceless Technologies:
-Properly received calls from outbound non-voice agents and solicited funds across the United States for associated non-profit charities such as the Childhood Leukemia Foundation, Center for American Homeless Veterans, and United Breast Cancer Research Society.
-Ensured clients agreed with payment terms, maintained up-to-date client information, created and sent invoices and statements to donors, and checked data input for accuracy.
-Handled client inquiries regarding the non-profit charities, ensuring they were well-informed about the donation process and the use of their contributions.
-Developed strong communication and problem-solving skills while assisting customers, complementing my medical training.
With my solid medical background and customer service experience, I am adept at bridging the gap between medical knowledge and patient care, ensuring efficient, empathetic, and professional service in a physical and virtual setting.
