I am an Executive Assistant, E-Commerce Virtual Assistant, with experience in administrative operations, Shopify management, business filing, calendar and inbox organization, customer support, content coordination, lead management, travel logistics, and workflow improvement.
I help business owners, executives, e-commerce sellers, and growing teams manage daily operations, maintain an organized online presence, and keep important tasks moving without constant supervision.
Shopify and E-Commerce Support
• Created and updated Shopify product listings, including titles, descriptions, tags, collections, vendors, product types, pricing, and categories
• Organized product information to improve store consistency and customer understanding
• Assisted with product research, listing optimization, inventory updates, and basic store maintenance
• Supported online store setup and digital asset organization
• Reviewed product details for accuracy, clarity, and consistency before publication
Executive and Administrative Support
• Managed executive calendars, appointments, meetings, and schedule coordination
• Organized inboxes, digital correspondence, email campaigns, and follow-ups
• Assisted with IRS filings for nonprofit and for-profit organizations
• Handled business filings with the Florida Division of Corporations
• Checked business-name availability and filing requirements
• Maintained confidential documents, client records, daily logs, and databases
• Created structured workflows that turned scattered tasks into organized systems
Operations and Client Coordination
• Supported executives with daily operations, task monitoring, and administrative follow-ups
• Coordinated travel arrangements, client schedules, meetings, and logistical requirements
• Served as a central point of contact for clients and internal team communication
• Maintained accurate operational records for faster tracking and retrieval
• Identified missing information, followed up proactively, and helped prevent delays
• Improved documentation and processes to reduce errors and repeated work
Customer Support and Ticket Management
• Managed high-volume order-related support tickets involving Uber Eats and DoorDash
• Processed customer, delivery, and order details in real time with strong accuracy
• Handled time-sensitive concerns while maintaining professional communication
• Assisted customers through digital channels and escalated issues when necessary
• Maintained clear records of concerns, actions taken, and resolutions
Tools and Platforms
Shopify, Google Workspace, Microsoft 365, Google Calendar, Calendly, Notion, Trello, ClickUp, Zoom, Microsoft Teams, Google Meet, Slack, -----------, Canva, Figma, CapCut, Grammarly, ChatGPT, and other AI-assisted productivity tools.
I am a systematic and dependable professional who works well in fast-moving environments. I take ownership of tasks, communicate clearly, learn unfamiliar platforms quickly, and maintain consistent follow-through.
As a licensed professional teacher with an 85% board examination rating and a civil service eligibility holder, I bring discipline, patience, organization, and attention to detail to every role.
When you hire me as your Executive Assistant, Shopify VA, E-Commerce VA, or Social Media Support Specialist, my goal is to reduce your workload, manage the details, strengthen your systems, and help your business operate more efficiently.
