I have 10 years of extensive experience in customer service. Has broad knowledge and skills in handling U.S. Healthcare and Sales accounts. I specialized in helping my Clients/Doctors with their administrative and back-office tasks to improve workflow and save time. More importantly, increase their sales and productivity and improve patient experience satisfaction.
I'm well-versed in terms of Patient scheduling, Insurance verification prior authorization, Medical billing, Inbound and outbound calling.
I'm comfortable and have experience using EHR/EMR such as Practice Fusion, Praxis, OpenPm, Ez Derm.
Additionally, Insurance portals
Availity,
Navinet,
Aims
