I work in Amazon as a customer service representative for 5 years, My skill set includes* Return and refund processing* Process payments* Answer general inquires both technical and support ( through phone calls and emails). I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humour. I am able to work independently in busy environments and also within a team setting.