Detail-oriented and adaptable professional with experience in customer service, healthcare (clinical laboratory), administrative support, and digital content creation. Worked in high-volume call center environments handling travel and banking accounts, providing accurate, empathetic customer support, resolving account and service issues, and maintaining performance in fast-paced, queue-based settings.
Completed hospital-based clinical laboratory internship with hands-on exposure to specimen processing, diagnostic testing support, laboratory protocols, and strict quality control procedures in a healthcare environment. Strong foundation in accuracy, compliance, and attention to detail.
Also manages a non-profit Instagram page focused on book reviews and literature content, demonstrating creativity, consistency, and communication skills in digital content creation.
Seeking remote opportunities in customer service, virtual assistance, healthcare support, or administrative roles where I can apply strong communication skills, analytical thinking, and ability to work efficiently in structured, performance-driven environments
