5-Year-Career Portfolio: ----------------------------------portfolioIndustries I've worked in:E-commerce Telecommunications (AT&T)Web3Here's how I can support your business:Hands-On E-commerce BackgroundI’ve successfully built and managed my e-commerce store, generating over 1 million in revenue with a 44% profit margin in just 4 months. Real experience has been my best teacher. My goal is to leverage this knowledge to help your business thrive.Identifying TrendsNiche ResearchProduct SourcingSupplier NegotiationInventory ManagementMarketingCopywritingAdvertisingOrder FulfillmentCustomer Service, Tech Support, and Data EntryI make sure everything runs smoothly, from handling customer inquiries and solving tech problems to managing data entry and admin tasks. I approach each job positively and efficiently, aiming to keep your customers and back office operations in great shape.Here are some of the tasks and processes I typically handle for my clients:Product SupportTech Assistance CRM ManagementTicket ManagementFeedback CollectionService EscalationAdministrative SupportDatabase ManagementAccount Management, Business Development, and SalesI manage client accounts and boost their business growth. Whether it’s nurturing client relationships, crafting strategies, or spotting new opportunities, I bring a hands-on approach and strategic thinking to help your business succeedAccount Growth and StrategyPerformance TrackingSales SupportUp-Selling and Cross-SellingLead GenerationCold EmailAppointment SettingMarket ResearchClient OnboardingClient RetentionPipeline Management Content Curation and ResearchI’m all about creating content that hits the mark. I handle fact-checking and content curation to ensure accuracy, dive into the research to keep you ahead of trends and optimize for search engines to ensure your content gets the visibility it deserves. Content CreationContent CurationFact-CheckingTrend ResearchKeyword ResearchNiche ResearchContent StrategyContent EditingWant to see what tools I work with? Here's a rundown of the apps and platforms I'm experienced in:ShopifyShopeeTiktok ShopMeta Business SuiteAlibabaSalesforceHubspotAsanaMicrosoft Office 365Google SuiteJiraAirtableDune AnalyticsChat GPTZoom-SkypeCalendlyCanvaSlackFeeling overwhelmed by daily tasks? Let me take some weight off your shoulders so you can focus on growing your business and saving valuable time.If you think we’re a good fit, drop me a personalized message!Let’s explore how I can support your team :)
