Hi, I’m CJ. I am a versatile, high-performing Virtual Assistant and Administrative Coordinator with deep experience supporting fast-paced digital agencies and major global brands (Aetna, Bell, Virgin Plus). Fully accustomed to North American corporate standards, I operate with absolute autonomy, high technical proficiency, and zero hand-holding.
Whether you need an organized coordinator to manage complex production workflows, a sales closer to grow your accounts, or a reliable gatekeeper to handle daily operations, I deliver high-quality results under pressure.
How I Can Add Value to Your Business:
-Operations & Project Coordination: Flawless timeline management, vendor coordination, and asset tracking across creative or digital production workflows.
-Executive Support & Administration: Calendar management, email triage (Inbox Zero), document control, and total operational streamlining.
-Inside Sales & Revenue Growth: 3+ years of experience pioneering accounts, managing customer acquisition, overcoming objections, and hitting aggressive targets.
-Technical & Customer Support: Expert-level CRM management, high-pressure troubleshooting, and handling sensitive/regulated data with 100% compliance.
Proven Track Record:
-Administrative Coordinator (Digital Agency): Managed end-to-end operational workflows for major production events, achieving a flawless 15/15 on-time execution rate for agency deliverables.
-Sales Expert (Virgin Plus): Part of a pioneering launch team that built a high-performing sales account from the ground up, focusing on retention and account growth.
-Healthcare Advisor (Aetna) & Tech Support (Bell): Handled sensitive member data, navigated strict regulatory frameworks, and diagnosed complex technical connectivity issues under strict BPO metrics.
Why Hire Me? (The Grit Factor)
My professional journey spans from corporate boardrooms to manual labor in construction and farming. This background has built an unmatched level of resilience, sharp problem-solving skills, and a results-first mindset. I don't just point out problems; I bring solutions.
Technical Setup & Availability:
Availability: Full-Time / Long-Term Roles (40 hours/week). Fully adaptable to US/Canada time zones.
Infrastructure: Dedicated quiet home office, high-speed fiber internet, and a backup power source to ensure 100% operational uptime.
Let’s connect to discuss how I can take the operational weight off your shoulders and help scale your business!
