Professional Highlights:BPO Industry Expertise: Progressive career growth from Supervisor to Operations Manager, and Client Relations Manager in the BPO sector.
Strategic HR Management: Recruited, trained, and developed high-performing teams; enhanced operational efficiency and KPIs.Leadership Roles: COO, Client Relations Manager, Operations Manager, Senior Project Manager, and Executive Assistant to the CEOs of various US-based companies.Entrepreneurial Success: Founded and managed ExXo BPO, recognized for delivering superior services to international clients.Achievements: Successfully transitioned my founded BPO for continued growth and efficiency.