IT Systems Engineer specializing in Backup, Recovery, and Endpoint Management, with hands-on experience using IDrive 360 and Atera for centralized monitoring and support. Skilled in managing Microsoft 365 integrations, endpoint protection, and automated IT operations in a growing organization. Proven ability to ensure data integrity, streamline user management, and maintain high system availability through proactive monitoring and efficient incident response. Passionate about building scalable, secure, and reliable IT environments that support business continuity and growth.