Founder-led businesses and rental operators lose time when tasks, client updates, files, follow-ups, and daily operations are scattered across different systems.
I help teams stay organized through operations support, workflow coordination, CRM tracking, SOP documentation, reporting, and client/customer communication.
My background combines rental operations, executive support, document control, customer service, social media support, and branded content creation. I currently support operations across rental services and founder-led business workstreams, helping with customer inquiries, booking coordination, task tracking, SOPs, file organization, daily updates, and workflow documentation.
Core services I can support:
• Rental and short-term rental operations support
• Guest/customer support chat
• Inquiry handling and lead follow-ups
• Booking coordination and availability tracking
• CRM updates and records management
• Contract and invoice coordination
• Maintenance status tracking and escalation
• Executive and founder operations support
• Task tracking and project coordination
• SOP documentation and workflow mapping
• Google Drive and file organization
• Slack SOD/EOD reporting
• Daily operations reporting
• Social media support and Facebook group sharing
• Canva graphics for promotions, ads, and announcements
• Review collection and client feedback tracking
Tools and platforms I’ve worked with include Google Workspace, RentalPalPro, Notion, Asana, ClickUp, Trello, Dropbox, Canva, Adobe Creative Cloud, Figma, CapCut, Slack, Zoom, WhatsApp, and social media platforms.
In rental operations, I support a U.S.-based car rental business by helping manage the customer workflow from inbound inquiries to booking confirmation, contract creation, invoice delivery, follow-ups, marketing support, and daily reporting.
In founder operations, I support multi-business workflows through Slack updates, SOP documentation, Google Drive organization, LinkedIn scheduling, task tracking, financial admin support, broker/vendor follow-ups, and decision flags for leadership.
Before remote operations, I built experience in document control, workflow coordination, customer service, and visual production across construction, real estate marketing, airline/logistics support, and campus administration.
Open to remote roles supporting founder-led teams, rental businesses, STR operators, operations teams, and growing businesses that need reliable day-to-day support. Feel free to connect or message me.
