As a quality assurance specialist for 3 years, I was trained to monitor customer service and telesales if proper procedures and processes were followed. I handled customer complaints.
As a quality assurance specialist, I ensure that prioritizing quality service and client satisfaction is my main focus. I am detail-oriented, punctual with deadlines, and capable of working independently.
I was a former teacher so I integrate the qualities of a teacher and a Quality Assurance Specialist by being professional with my tasks, working with integrity, taking initiative, and strategizing to make my work fast, easy, effective, and efficient.
I am seeking new opportunities and challenges. I assure you that the company will benefit from my best qualities and will not regret hiring me.
