I have strong experience in customer service, sales, and order entry, having worked for companies like Amazon, Comcast, Avas Flowers, and iQor. At iQor, I handled order processing, delivery updates, billing concerns, and customer disputes with accuracy and attention to detail. I consistently maintained a high level of service while identifying opportunities to upsell when appropriate.
At Comcast, I was promoted to Subject Matter Expert (SME), where I supported newly hired employees, handled escalations, and provided coaching to help the tea-----------et performance goals. This role strengthened my leadership, communication, and problem-solving skills.
I want to be known as a dependable and professional worker—someone who takes initiative, adapts quickly, and strives to deliver high-quality results. Whether working independently or in a team, I always focus on customer satisfaction, accuracy, and continuous improvement.
