I am self-motivated, independent contributor and a fast learner with 13+ years of expertise in a reputable international banking firm. As a former fraud supervisor & a subject-matter expert, I have a well-rounded skill set, experience and a passion for bringing unique and innovative ideas to fruition.
I specialize in the fraud detection, investigation and analysis, mitigation and resolution space. My goal is to prevent monetary losses while gaining client's trust and confidence.
[Skills]
• Proficient in effectively managing online payments and implementing fraud prevention strategies
• Constructive problem-solving abilities
• Commendable work ethic and meticulous attention to detail
• Efficient in promptly handling tasks and adapting well to change
• Self-driven and a dedicated team player with a can-do attitude
• Proactive mindset, demonstrating a solutions-oriented approach
• Strong analytical & organizational skills with an ability to adjust priorities as needed
• Exceptional communication skills (both written and spoken)
• Collaboration across multiple internal and external groups
• Excellent Customer Service & Technical Support experience
• Regulatory Compliance & Quality Adherence
• Amenable to work shifts, including weekends, while meeting daily deadlines
[Programs]
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Adobe Acrobat
• Tableau
I deliver results-driven work promptly and on budget. If you are on the hunt for an expert you can trust to drive innovation, diversity and inclusion and success, I would love to hear from you.
