I’m a dedicated Virtual Assistant with over 5 years of experience in customer service, technical support, billing, and sales support. I’ve worked with US and Canadian accounts, handling inbound and outbound calls, email and chat support, lead generation, and appointment setting.
I specialize in cold calling, lead qualification, follow-ups, and booking appointments, helping businesses grow their pipeline and close more deals. I also have experience in billing, collections, and resolving customer concerns efficiently while maintaining a high level of professionalism and customer satisfaction.
I’m skilled in CRM systems, Excel, Google Sheets, and data management, ensuring accurate records and smooth workflow. I’m reliable, detail-oriented, and comfortable working remotely with minimal supervision.
If you’re looking for someone who can handle customer support, generate leads, and support your sales process—I’m here to help.