Results-driven Operations and Virtual Assistant with experience in CRM administration, research, lead generation, data management, campaign operations, and process implementation. Skilled at managing workflows, maintaining accurate databases, coordinating cross-functional tasks, and following detailed SOPs in fast-paced remote environments. Quick to learn new software and committed to delivering organized, accurate, and efficient operational support.
Core Skills
Operations & Administrative Support
- Virtual Assistance
- Calendar & Appointment Scheduling
- Email Management
- Project Coordination
- Data Entry & Quality Assurance
CRM & Business Operations
- CRM Administration
- CRM Operations
- Lead Management
- Pipeline Management
- Reporting & Data Tracking
E-mail Marketing
- Email Copywriting
- Audience Segmentation & Targeting
- A/B Testing
- Performance Analytics
Academic Research & Writing
- Data Collection & Verification
- Data & Analytics
- Microsoft Excel
- Google Sheets
- IBM SPSS
- Data Analysis
- Data Visualization
Tools & Platforms
- GoHighLevel (GHL)
- Klaviyo
- Microsoft Excel
- Google Sheets
- IBM SPSS
- Google Workspace
- Notion
- Slack
- Calendly
- Loom
- Airtable
- ----------- (Basic)
- Twilio (Basic)
Verified
