Virtual Assistant with 3+ years of experience in e-commerce customer support and healthcare administration. Skilled in order management, shipping inquiries, returns and refunds, ticket handling, patient communication, and email/chat/phone support. Experienced with Shopify, Amazon Seller Central, Gorgias, Zendesk, and CRM systems. Reliable, detail-oriented, and committed to delivering accurate, professional support and positive customer experiences in remote environments.
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