Dedicated and goal driven. Is very committed
to providing remarkable support and service to maximize customer satisfaction.
Excellent at remembering product knowledge for ensuring accurate information is
being given. Well aware about industry standards. Has competence at addressing a
variety of problems while under pressure. A devoted customer service representative
with the capability of being trusted by the team and to collaborate ideas for the best
possible outcome. Have knowledge in healthcare as I had 2 years and 5 months working on the said field , which I've particular dealt the following; Verification of benefits, Eligibilty, Prior authorization an Claims along with that we are also to review medical records , Grievances and appeals.