Dynamic customer service professional with expertise in handling patient inquiries with empathy and facilitating seamless transfers to appropriate departments. Experienced in managing executive checkups, including bookings and follow-ups for high-profile clients, ensuring exceptional service delivery. Skilled in conducting cleanliness audits to uphold health and safety standards in the hospitality sector. Proficient in daily administrative tasks, including expenditure tracking and maintenance coordination. Proven ability to create a welcoming atmosphere for guests, offering personalized recommendations and addressing billing and troubleshooting inquiries..
