I'm currently a virtual assistant responsible mainly for schedule management. I've also worked as a data analyst for more than 2 years with expertise in data analysis and reporting. I have experience working as a Workforce Coordinator with US clients specifically from the Workforce Management Department. As a Workforce coordinator, I am trained and skilled in schedule adjustment, real-time monitoring, skilling set, and staffing for Customer Service Representatives. I am also good in customer service as well as cash balancing & management as I've worked as a Teller way back in 2018.
