OIC-EW Licensed Marine Engineer | 4th Engineer |Customer Service Professional | Strong Customer Service Track Record
I bring two things that are rarely combined: hands-on sea service experience as a licensed marine engineer, and a proven track record in high-KPI customer service environments.
On the engineering side, I hold a MARINA OIC-EW Marine Engineering License (2019) and a B.S. in Marine Engineering. I hold a full STCW portfolio.
On the customer service side, I spent over a year at Shell Business Operations as a Customer Success Specialist managing vessel lube oil accounts for global ship management companies, followed by senior operations roles at Capital One Philippines and Dispensed Australia where I consistently earned Strong KPI ratings for customer interaction, response time, and delivery. I work well in multicultural environments, adapt quickly, stay calm under pressure, and communicate clearly with people from any background, skills I've applied at sea with mixed-nationality crews and on land with international clients alike. Available for immediate embarkation or onboarding.
Verified