Organized, detail-oriented professional with extensive patient care experience, adept at managing patient inquiries, generating sales leads and passionate about creating a positive patient experience and working in a team-oriented setting. With expertise in medical records management, appointment scheduling and patient communication.
Here are things I can do to help:
• Handles inbound calls in a timely manner.• Maintains physical medical records.• Updates patient’s EMR while complying to HIPAA regulations.• Validate requests and authorizations for the release of medical information• Prepares schedules for patient visits.• Performs other clerical duties as needed.