I am ----------- -----------, a Benefits Analyst with a Bachelor of Science in Information Technology from STI Fairview College, seeking to transition into a General Virtual Assistant role. My current position at Carelon Global Solutions involves analyzing contracts and implementing client-requested changes, while my previous roles include providing technical support and customer service at Concentrix and VXI Global Philippines. I am proficient in Excel and Microsoft Word, with strong skills in time management, decision-making, and customer service. I am confident that my background and expertise will be a valuable asset to your team.