10 years of experience doing IT Service Desk role supporting clients from APAC, EMEA to Americas via phone calls, chat or email. We support users with various IT issues.
I have a solid experience using tools such as ServiceNow, Active Directory, Airwatch, Citrix Director, MDM. I troubleshoot Office365, Network, VPN, Printers, VOIP, Outlook, Mobile, iPad, Software installations and many more.
