Hi! I’m Xenia, a reliable and detail-oriented Chat Support Representative and Virtual Assistant with experience in customer service, order management, data entry, and e-commerce support. I’m skilled in handling customer inquiries through chat and email, resolving concerns, checking orders and tracking information, and following SOPs accurately. I’m familiar with Shopify, Gmail, Google Sheets, Airtable, and Notion. I’m a fast learner, organized, patient, and committed to providing professional customer support while maintaining quality and efficiency.