Hello, I'm -----------!
2 years of experience as a Customer Service Representative
-Call Center Agent
-Chat Support Representative
-After-Sales Representative
-Technical Support
I'm an aspiring freelancer based in the Philippines and graduated Magna Cum Laude from Our Lady of Fatima University. I have experience in customer service, notably in the tourism and hospitality industry.
My expertise includes engaging with guests through online live chats, calls, emails, and messaging platforms.
I have strong attention to detail, thrive in fast-paced work environments, and can manage multiple tasks simultaneously.
I aim to use my expertise to assist businesses in creating positive interactions and long-term connections with their customers.
Having worked with multiple business units, including airlines, hotels, restaurants, and sports clubs, I've honed my skills in responding to inquiries, providing detailed information, selling products, and offering assistance to ensure customers have a seamless experience.
Skills and Abilities:
Communication
Teamwork
Problem-solving
Critical thinking
Adaptability
Resourcefulness
Customer service
Sales
Social media
Basic Photo and video editing
I'm EAGER to bring my expertise to your team. Let's CONNECT and EXPLORE how I can contribute to your SUCCESS!