I help business owners and growing teams stay organized by providing reliable executive and administrative support, managing day-to-day operations, and keeping projects on track. My background includes over two years of experience supporting fintech customers, executives, and remote clients through calendar management, meeting coordination, CRM administration, documentation, research, and workflow support.
In my previous roles, I resolved 20 to 30 customer inquiries daily, reviewed and updated more than 100 customer records each week, maintained an 85 to 90% CSAT score, achieved a 90% QA score, and consistently ranked among the Top 50 performers in a high-volume support environment.
Tools I use:
Microsoft 365 | Google Workspace | Notion
Slack | Gmail | Outlook | Zoom | WhatsApp | Calendly | Loom |
Otter.ai Zendesk | Penny | Incode | HubSpot
ChatGPT | Grammarly | Zapier| GoHighLevel
Canva
Asana | Trello | ClickUp |
----------- I'm comfortable learning new systems quickly and following established processes to maintain accuracy and consistency.
I am based in the Philippines and available for full-time or part-time work across EST, PST, GMT, and AEST time zones. I am looking for a long-term role where I can consistently support operations and contribute to team growth.
I take ownership of my work, communicate clearly, and make sure tasks are completed accurately and on time.
If you need someone dependable to manage your inbox, support your customers, and keep your operations organized, I’m ready to help.
