Customer Service & Technical VA | IT Helpdesk Specialist
Are you looking for a dependable VA who can handle customers with care and solve technical issues with ease?
I bring several years of BPO experience in IT Helpdesk and Customer Support, giving me the skills to provide top-notch service, clear communication, and fast problem resolution. From assisting customers via chat, email, and calls to troubleshooting software, accounts, and system concerns, I know how to keep clients happy while keeping operations running smoothly.
What I can do for you:
• Customer service through email, chat, and phone.
• IT Helpdesk support (account access, troubleshooting, system guidance).
• Shopify, Amazon, eBay, and CRM/ticketing platforms (Zendesk, Gorgias, Freshdesk).
• Google Workspace (Docs, Sheets, Drive) & MS Office.
• Tech-savvy assistance with software, tools, and admin tasks.
Why hire me?
• Proven background in customer service + technical support.
• Calm and professional in handling issues, even with difficult customers.
• Fast learner, detail-oriented, and reliable for long-term roles.
If you need someone who can combine customer service excellence with technical expertise, I’d be glad to help your business grow.
