Enthusiastic and customer-focused aspiring Virtual Assistant with experience in reverse mortgage support, technical assistance, and sales. Skilled in managing customer inquiries, offering technical support, and resolving issues effectively. Previously worked as a Reverse Mortgage Specialist, guiding clients through the mortgage process and providing technical help. In addition, I served as an Airbnb Support Ambassador, assisting guests and hosts with issues, rebookings, and refunds. My background in problem-solving, sales, and customer service allows me to deliver efficient, high-quality support. Eager to leverage these skills to assist virtual teams, enhance productivity, and contribute to client satisfaction in a remote environment.
Tools used:
- Google Workspace
- Microsoft Office
- Monday
- Hubspot
For Graphic Design:
- Canva,
- Lightroom
- Sketch
I can also adapt quickly to new technologies, will allow me to manage the systems used in your operations smoothly.
Portfolio: ----------------------.-----------nva.site/-----------------------
If you need my service, you may contact me at -----------
