I am an executive-grade Chief of Staff, Operations Leader, and RevOps Specialist with over 12 years of experience streamlining complex workflows, managing remote cross-functional teams, and giving founders complete leverage. My background spans building massive lines of business in high-stakes corporate BPO environments and running fast-paced agency engines.
I don't just check off tasks; I solve the puzzles that cause operational friction. I specialize in leveraging CRMs and advanced automation tools to build centralized project tracking systems, eliminate operational bottlenecks, and manage end-to-end customer success pipelines to maximize client retention.
Core Areas of Expertise:
Chief of Staff & Founder Leverage: Managing daily backend business operations, contractor dependencies, and team accountability so leadership can step away from day-to-day micromanagement.
Revenue Operations (RevOps) & CRM: Constructing automated workflows, setting up central tracking dashboards, and maintaining data hygiene to keep the business pipeline clear.
Customer Success & Retention: Designing seamless onboarding lifecycles and tracking client touchpoints to protect and scale recurring revenue.
Bottleneck Resolution: Auditing broken systems, identifying why teams miss deadlines, and engineering repeatable SOPs (Standard Operating Procedures) to fix them.
Proven Track Record of Results:
Corporate Leadership & Site Scaling (Alabang, 11 Years): Established and scaled a massive corporate line of business from the ground up for a major healthcare company. Awarded multiple times because I managed operations so thoroughly that directors only needed to approve high-level processes.
Agency Operations & RevOps (Flow21, 1 Year): Single-handedly managed over 30 clients entirely on my own, completely spearheading everything from onboarding to delivery and retention. Because of the systems I put in place, the founder was completely freed to focus 100% on sales.
Systems & Tool Stack:
RevOps & CRM: GoHighLevel Automation Pipelines, CRM Cleanups, Custom Dashboard tracking.
Project Management: Notion (Advanced Checklist & Dashboard Creation), ClickUp, Asana.
Client Management: End-to-end Onboarding pipelines, Retention strategies, Client lifecycle tracking.
If you are a founder buried under day-to-day decisions, experiencing missed deadlines from your team, or missing a central system to tie it all together—I am built to step in, run your operations, and give you your time back.
Let's discuss how we can turn your operational chaos into a smooth, self-sustaining machine.
Verified