Results-driven Sales Specialist and Chatter Manager with over four years of experience in digital sales, social media management, and team leadership. I specialize in scaling digital businesses through expert sales closing, strategic lead generation, and advanced CRM management. With a technical background in engineering and certification as a Safety Officer II, I bring a detail-oriented, analytical approach to managing high-volume operations and maximizing profitability.
What I Bring to the Table
Advanced CRM Proficiency: Extensive experience managing workflows and subscriber engagement using industry-leading platforms such as Inflow, Creator Hero, Only Monster, and FansMatrix.
Sales & Chatter Leadership: Led and trained teams to ensure 24/7 coverage, consistently exceeding sales targets while optimizing customer retention.
Strategic Account Management: Expert in navigating Instagram and Threads to convert DMs into revenue while maintaining high brand interaction.
Amazon Sourcing Expertise: Proficient in online and retail arbitrage (FBA & FBM) utilizing tools like Tactical Arbitrage and Keepa to drive growth.
Operational Efficiency: Skilled in manual sourcing, niche market research, and implementing structured workflows to ensure sustainable business growth.
Technical Toolkit
CRM Platforms: Inflow, Creator Hero, Only Monster, FansMatrix
Amazon Tools: Tactical Arbitrage, Keepa, SellerAmp, AMZScout, JungleScout, RevSeller
Management Skills: Lead generation, team training, risk assessment (SO2), data management
