I have a solid background in operations leadership, compliance, and virtual assistance, with experience spanning both office-based and remote roles. As a Senior Team Leader, I led multiple lines of business, managed KPIs, and drove performance improvements while also supporting recruitment and staff development. My earlier role as a Compliance Officer involved quality assurance for telesales, ensuring alignment with Australian Consumer Law and client standards. Transitioning to remote work, I’ve taken on various roles including Academic Support, Customer Service, and Social Media Management. I’m familiar with tools like Moodle, Shopify, Canva, and various CRMs, and have supported marketing, admin, and real estate teams with accuracy and efficiency. My approach is detail-oriented, results-driven, and adaptable across diverse industries.
