Highly motivated and result driven professional with a proven track record in e-commerce customer service and marketplace operations, including extensive experience managing customer inquiries and resolving issues across Amazon Seller Central, Walmart Seller Center, Target, Faire and Shopify. Adept at streamlining customer service workflows, utilizing platforms like Netsuite and Asana for efficient case management, and ensuring compliance with marketplace guidelines. Possesses strong skills in data entry, analysis, and reporting, demonstrated through product research, listing management (including flat files and variations), and content auditing. Seeking a position to leverage expertise in customer management, problem-solving, and e-commerce support, contributing to a dynamic team while maintaining a high level of performance and professionalism.
