I am currently working as a Senior Operations/Project Manager in a Consulting Company in the US focusing on Real Estate. Have been an Operations Supervisor then promoted to Senior Supervisor in a span of a month and piloted several start-up Programs and helped them grow in business and improved their processes. Has experience as Virtual Assistant for 3 years. Handled outbound Sales, Account Management, Admin Assistant, and Excel management, and I have gone through a lot of training such as Project Management and CRM Management.Prior to that I have been in the BPO Industry for over 10 years with experience in Customer Service. Outbound Collections for US and Australian Accounts.I have been consistently performing as an outbound sales/collection agent and recognised as CSAT advocate.I am professional is generating Reports through Data Mining and Research.I have been an escalations Specialist.I am worked as a Real Time Analyst for an Insurance Company in the US.I am currently handling a team right now as a Supervisor in one of the leading insurance company in the US.I am flexible and hardworking. Keen to details and make sure finishes my job within the deadline.I also have experience in Web Designing and Photoshop/Video Editing.I am also well experienced in Microsoft Applications such as Excel, Word and Powerpoint.