Knowledgeable and dedicated customer service professional with extensive experience in the BPO and Virtual Assistance industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients and colleagues. Motivated to maintain customer and client satisfaction and contribute to future success.
Specializes in quality, and process optimization. Articulate, results-oriented with an exemplary passion for developing relationships, and cultivating partnerships, and driven to perform to make actual results.
A multitasking professional. Familiar with CRM, Zendesk, EHR, GSuite, Slack, -----------, SalesForce, Canva, Go High Level, Click Funnels, Kajabi, Convert Kit, Strikingly, etc.