I am a dedicated and reliable Virtual Assistant with strong experience in customer service, e-commerce support, and administrative tasks. With a background in both healthcare and e-commerce industries, I bring versatility, professionalism, and excellent communication skills to every role.
???? Experience highlights:
Virtual Assistant / Appointment Setter – Deluxe Dental (2025)
Managed client schedules, confirmed appointments, and provided professional support to ensure smooth operations.
Customer Service Representative – CAKES Body (2024–2025)
Handled email support for customer orders. Used Shopify, Intercom, Gorgias, and Loop Returns to process refunds, manage returns, and cross-check orders.
Product Trainer – Fairtrade Outsourcing / Rodeo Dental (2022–2025)
Trained and managed staff for a U.S.-based dental account. Specialized in client support, team leadership, and communication.
Customer Service Representative – Teleperformance (2021–2022)
Supported a U.S. healthcare account (High-----------). Gained experience in handling sensitive client data, problem-solving, and delivering excellent customer care.
Verified
