Currently transitioning into a Virtual Assistant career, focused on:
- Chat support (non-voice preferred)
- Data entry (accurate, structured work)
- Video editing (short-form content)
Organized, adaptable, and eager to contribute to a long-term remote team
- 4 years of hands-on experience in IT Support across various industries: hospitality, corporate offices, BPO/global services, and small call center operations
- Skilled in hardware/software troubleshooting, end-user support, Active Directory user management, VoIP/V----------- system support, and asset inventory tracking
- Worked in both remote and on-site environments, supporting teams with technical issues, system access, and equipment setup
- Familiar with tools and systems like Google Admin, Office 365, Davinci Resolve, V-----------, SonicWall firewall, and RemedyForce
- Experience providing support to accounting, HR, sales, and executive-level staff in a service-oriented IT role
