As an Insurance Verification Analyst, I was responsible for verifying patient dental insurance coverage using Denticon and various insurance portals. My core duties included checking patient eligibility, confirming active policies, group numbers, annual maximums, deductibles, and identifying policyholders. I assessed patient financial responsibilities by calculating estimated payments and determining insurance coverage for scheduled procedures. I also coordinated benefits for patients with multiple insurance plans and reviewed Explanation of Benefits (EOBs) to ensure accuracy and patient understanding. My role required frequent communication with dental clinics, insurance companies, and patients to gather and confirm necessary information, including procedure codes and billing details. I ensured all verifications were completed accurately and timely before patient appointments, supporting seamless clinic operations.
